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2183 West Terra Lane, O'fallon, MO 63366

(314) 513-0385

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Welcome to our Privacy Policy

Your privacy is critically important to us.

Reliable Heating and Cooling is located at:

Reliable Heating and Cooling
2183 West Terra Lane, O'fallon
63366– MO , United States
(314) 513-0385

It is Reliable Heating and Cooling‘s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Reliable Heating and Cooling (hereinafter, “us”, “we”, or “Reliable Heating and Cooling“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Reliable Heating and Cooling collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Reliable Heating and Cooling‘s purpose in collecting non-personally identifying information is to better understand how Reliable Heating and Cooling‘s visitors use its website. From time to time, Reliable Heating and Cooling may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Reliable Heating and Cooling also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://Reliable Heating and Cooling blog posts. Reliable Heating and Cooling only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Reliable Heating and Cooling‘s websites choose to interact with Reliable Heating and Cooling in ways that require Reliable Heating and Cooling to gather personally-identifying information. The amount and type of information that Reliable Heating and Cooling gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at Reliable Heating and Cooling to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Reliable Heating and Cooling and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Reliable Heating and Cooling uses Google AdWords for remarketing

Reliable Heating and Cooling uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

Reliable Heating and Cooling discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Reliable Heating and Cooling‘s behalf or to provide services available at Reliable Heating and Cooling‘s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Reliable Heating and Cooling‘s website, you consent to the transfer of such information to them. Reliable Heating and Cooling will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Reliable Heating and Cooling discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Reliable Heating and Cooling believes in good faith that disclosure is reasonably necessary to protect the property or rights of Reliable Heating and Cooling, third parties or the public at large.

If you are a registered user of http://Reliable Heating and Cooling and have supplied your email address, Reliable Heating and Cooling may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Reliable Heating and Cooling and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Reliable Heating and Cooling takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Reliable Heating and Cooling may collect statistics about the behavior of visitors to its website. Reliable Heating and Cooling may display this information publicly or provide it to others. However, Reliable Heating and Cooling does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Reliable Heating and Cooling uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Reliable Heating and Cooling uses cookies to help Reliable Heating and Cooling identify and track visitors, their usage of http://Reliable Heating and Cooling, and their website access preferences. Reliable Heating and Cooling visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Reliable Heating and Cooling‘s websites, with the drawback that certain features of Reliable Heating and Cooling‘s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Reliable Heating and Cooling‘s use of cookies.

E-commerce

Those who engage in transactions with Reliable Heating and Cooling – by purchasing Reliable Heating and Cooling‘s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Reliable Heating and Cooling collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Reliable Heating and Cooling. Reliable Heating and Cooling does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Reliable Heating and Cooling may change its Privacy Policy from time to time, and in Reliable Heating and Cooling‘s sole discretion. Reliable Heating and Cooling encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

AC Repair in O Fallon, MO | AC Service Saint Peters, MO | Air Conditioner Repair Lake Saint Louis, MO

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Customer Reviews
What our customers are saying

Reliable has installed and maintained our last 2 furnaces and AC. Our experience with them has been great. Just yesterday we had an issue with our AC. I talked to Marty and he said he’d have someone out the next day. They even were able to accommodate us with an afternoon call. Derrick arrived promptly on time and had us up and going again in 15 minutes (bad capacitor on the condenser unit fan motor). With the prediction of high 90 temps, we were so thankful to have AC working again.

Keith Scherer

We had a emergency water leak problem with our AC unit in the basement of our recently purchased condo. Called Reliable and Derrick was there within a couple of hours. He was polite, knowledgeable, and friendly. Derrick quickly found the problem and repaired it. He also checked the system overall, pointed our some concerns and answered all my questions. I can’t say enough about how satisfied we were with Derrick and Reliable Heating & Cooling! We would definitely recommend them!!! Thanks again!!!!

Terry Mills

We have used Reliable Heating and cooling for all of our heating and cooling needs. We needed some water heater work and Ralph came out and took care of it right away. Ralph was very professional and knowledgeable. He got the job done very quickly and everything is working great! I always recommend Reliable to family and friends. They truly are Reliable!

Chris Lopez

Have been with them for more than 10 years. They provide exceptional service…from the time they call to remind you about setting an appointment to the actual service day. Derek (and all their other technicians) are knowledgeable, professional, prompt, and open to listening to questions and pay attention to details. Never had a problem with anything. Thank you for a job well done. Good pricing.

Seema Chouhan

I had a system malfunction on Sunday evening December 12, 2022 on my Carrier Infinity ICS purchased in 2008.I am a first time caller to Reliable. Marty called me back and had his Tech dispatched at 8 AM the next day. The unit had failed and was dangerous to use. He had a new system by the next morning. They installed it and I was completely satisfied with their service and response time. I overwhelmingly recommend Reliable and will be using them from now on.

DM

Had a small gas leak for a property I was helping a friend sell and we found out late last night. We reached out to Reliable H&C and Derrick was over first thing in the morning. He was friendly, professional and knowledgeable. He answered my questions with a smile. Derrick was a rock star. Will absolutely call him again. Bravo

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